Privacy Policy

Last Updated: 04/06/2016

Introduction

At The Meadows Mobile Farm, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or make a booking with us.

We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable UK data protection laws.

By using our website, you agree to the collection and use of information in accordance with this policy.

Who We Are

The Meadows Mobile Farm is a Kent-based mobile farm experience providing animal experiences for parties, schools, care homes, community events, educational visits, and private functions.

Contact Information

The Meadows Mobile Farm

Email: bookings@meadowsmobilefarm.co.uk

Business Address: To Be Confirmed

Company Registration Number: Pending Incorporation

What Information We Collect

We may collect and process the following information:

Name
Email address
Telephone number
Event address or location
Booking and event details
Messages submitted through contact forms
Information provided through booking enquiries
Website usage information through cookies and analytics

We do not collect or store card payment information, banking information, or financial details through our website.

How We Use Your Information

We use your information to:

Respond to enquiries
Process and manage bookings
Contact you regarding your booking or event
Provide our services
Improve our website and customer experience
Maintain business records
Meet legal, insurance, and regulatory obligations

We will only use your information where we have a lawful basis to do so.

Payments

Payments and deposits are arranged separately via bank transfer and are not processed directly through this website.

We do not collect, process, store, or have access to card payment information, banking details, or financial information through our website.

Any bank transfer information exchanged for payment purposes is used solely in connection with agreed bookings and services.

Our website may use cookies to improve user experience and monitor website performance.

Cookies may be used for:

Website functionality
Security
Analytics
Contact forms
Booking systems

You can disable cookies through your browser settings if you prefer.

Embedded Content From Other Websites

Pages on this website may include embedded content such as videos, images, maps, social media feeds, or other content provided by third-party websites.

Embedded content from other websites behaves in the same way as if you had visited the external website directly. These websites may collect data about you, use cookies, and monitor your interaction with their content.

How We Store Your Data

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, loss, alteration, or disclosure.

Your information may be stored through:

Website hosting providers
Email providers
Contact form systems
Booking systems
Secure cloud services
Backup services

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.

Who We Share Your Data With

We do not sell, rent, or trade personal information.

We may share information with trusted third parties where necessary to operate our business and services, including:

Website hosting providers
Email providers
Technical support providers
Professional advisers
Insurance providers where required
Authorities where required by law

All third parties are expected to handle personal information securely and confidentially.

Data Retention

Booking and enquiry information may be retained for administrative, legal, accounting, insurance, safeguarding, and customer service purposes.

Personal information will only be retained for as long as reasonably necessary to fulfil these purposes or meet legal obligations.

Website Content and Photography

All photographs, images, logos, graphics, text, branding, designs, and other content displayed on this website are the property of The Meadows Mobile Farm unless otherwise stated.

Website content is protected by copyright, trademark, and intellectual property laws. No content may be copied, reproduced, distributed, modified, republished, downloaded, or used for commercial purposes without prior written permission from The Meadows Mobile Farm.

Any unauthorised use of website content, including photographs of our animals, events, branding, promotional materials, or marketing content, may result in legal action where appropriate.

Event Photography

Photographs and videos may be taken during events for promotional, educational, and marketing purposes unless the client notifies us in writing before the event.

Where appropriate, clients are responsible for ensuring any permissions required from attendees have been obtained.

The Meadows Mobile Farm will always aim to use photographs and media respectfully and appropriately.

Your Rights

Under UK GDPR and UK data protection law, you have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Restrict processing
Object to processing
Withdraw consent where applicable
Request a copy of your personal information
Lodge a complaint with the Information Commissioner’s Office (ICO)

Information Commissioner’s Office (ICO)

Website: https://ico.org.uk

Children’s Privacy

As our services regularly involve children’s parties, schools, educational visits, and family events, we take privacy seriously.

Any information collected relating to children’s events will only be used for the purpose of delivering our services and communicating with the responsible adult making the booking.

We do not knowingly collect personal information directly from children.

External Links

Our website may contain links to third-party websites and social media platforms.

We are not responsible for the privacy practices, content, or policies of external websites.

If you have any questions regarding this Privacy Policy or how your information is handled, please contact:

The Meadows Mobile Farm

Email: bookings@meadowsmobilefarm.co.uk

Business Address: To Be Confirmed

Company Registration Number: Pending Incorporation

Changes to This Policy

The Meadows Mobile Farm reserves the right to amend or update this Privacy Policy at any time in accordance with applicable UK laws and regulations.

Any updates will be published on this page with a revised update date.